Here at The Killarney Plaza Spa Hotel our guidelines are designed to ensure that all of our guests are able to fully enjoy their Spa experience. We ask that you reserve “time” for yourself rather than specific therapies when visiting the Spa. An important aspect of relaxation is allowing time to do it properly and thus we recommend you allow a minimum of two hours for your spa journey here at theis Luxury Spa Hotel in Ireland.
- To maximise your experience, we ask you to arrive 20 minutes before your appointment. This time will be used for your personal consultation and for you to relax into our surroundings.
- Some of our therapies may not be suitable for all clients; this will be determined in your pre-appointment consultation. Arriving late may interfere with your treatment and in some cases we may be forced to re-schedule your appointment. All appointments will end at their scheduled time so that the next guest will not be delayed. Spa robes, towels and personal lockers will be provided on arrival.
- Services involving brow or lash tinting will require a patch test 24 hours prior to the treatment.To preserve a peaceful atmosphere we request that all cell phones and pagers are switched off before entering the spa.
The Spa at the Killarney Plaza Hotel is designed for clients of over 16 years of age so please refrain from bringing in anyone below this age.
We require a minimum of 24hrs notice should you need to make a cancellation and a minimum of 48 hours notice for group of 3 or more. Unfortunately, cancellations made within 48 hours of your appointment will incur a fee of 50% of the treatment booked; cancellations made within 12 hours will be charged the full price of the treatment.